Terms & Conditions

Terms & Conditions

This website and domain name www.TheGardenStore.sg are owned and operated by The Garden Store (S) Pte. Ltd., Company Registration No. 200914673D.

Access or use of this website and the products and services available through this website (collectively, as "Services") are subject to the following terms, conditions and notices as stated. By using the Services, you are agreeing to all of the Terms & Conditions, and together with the Privacy Policy, may be updated by us from time to time without notice. You should check this page periodically to take notice of any changes we may have made to the Terms & Conditions.

Intellectual Property

All material and content on this website are original creations and owned by The Garden Store (S) PTE. LTD. 
We reserve all legal rights to pursue legal actions against any infringement of copyrights.
Trademarks used on this website to describe third parties and their products are trademarks of those third parties

Limitation and Exclusion of Warranties and Liabilities

All efforts have been made to ensure that all details, descriptions, contents and prices which appear on this Website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.

All information contained in this website are general information and should only be used as a reference only. We will not be liable for any loss or damage of any nature arising out of, or in connection with, the use of this website.

Photos and images shown on this website are for illustration only. Actual colour, size and look may vary due to the different image resolutions used on screen display. Especially flowering and foliage plant which has their own unique natural look may look identical but never 100% similar.

Sizes, colours, weights and descriptions are approximate only, and no responsibility is taken for any variation between the descriptions given and the actual product - you must make your own enquiry separately. Product specifications and prices are subject to change from time to time.
No assurance is given that items featured on this website are available now or in the future.

While we will do our best to fulfill your order, please note that items may not be in stock at the time of Order Processing. If we are unable to fulfil your order, we will contact you and offer an alternative item of similar value or with top up where necessary or given a refund in full for the out-of-stock item.
We shall not be held liable when items are unavailable from time to time even when you have successfully made payment for it. 

Linking and Third Party Content

The website may contain links to the content of third parties (Third Party Content), including links to websites operated by other organisations and individuals (Third Party Websites). Third Party Content and Third Party Websites are not under the control of The Garden Store (S) Pte. Ltd. We do not endorse, approve or make any warranty or claim regarding Third Party Content, Third Party Websites or the products, services or information available on any Third Party Website, or in respect of the owner or operator of a Third Party Website or their conduct. If you use or rely upon Third Party Content or Third Party Websites, you do so solely at your own risk.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Orders unpaid within 48 hours shall be cancelled automatically. All orders are subject to availability and confirmation of the order price. Delivery schedules may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from traffic delays, weather conditions or force majeure for which we will not be responsible. Please see Delivery Information.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been made.

Discount Codes

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

Returns and Refunds

For more information about our returns and refunds, please see our Returns & Refunds Policy.


By accessing our website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by this website or by any Third Party Content or Third Party Website. To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with this website are hereby excluded. By accessing our website, you agree to indemnify The Garden Store (S) Pte. Ltd. for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to this website.
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.


The Garden Store (S) Pte. Ltd. reserves the right to cease, interrupt or withdraw your access to the site for any reason, including without limitation, for upgrades and maintenance of the site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at our PRIVACY POLICY page. The Terms & Conditions are subject to our Privacy Policy. By using the website, you agree to the Privacy Policy.


If you have any queries regarding these terms and conditions, please contact us at enquiry@thegardenstore.sg