Returns & Refunds or Exchange

Returns & Refunds or Exchange

Perishable products such as plants/ trees/ succulents are non-exchangeable & non-refundable upon acceptance of item on delivery.

It is your responsibility to check the item before acceptance.

Non perishable Items must be returned in their original packaging and in resalable condition for a full refund/exchange within 07 days upon receipt of items. Strictly no returns/exchange after 07 days.

**Administrative Charge of $0.50 for Bank transfer refund applies**

Please return items to our Garden Retail Centre -

Chin Ling Nursery

No.10 Bedok South Road, Singapore 469274

Available On

Mon, Tue, Sat & Sun (10am to 5pm)

Exclusion: 

Delivery charges, Gift Vouchers, Products on promotion and Discounted items are not allow for refund/return/exchange.

Gift Vouchers can only be return for full refund during it's validity period to the customer who made the purchase and to the same mode of payment.

All refunds will be made within 14 days.

Need help? Contact us for further assistance!